Customer Services

Our multi-lingual customer services team handle enquiries and orders from across the UK and around the world daily. Helping the customer to order from our extensive range of specialist products for the commercial vehicle market.

To meet the highest service-levels expected by our customers, the team have developed excellent product knowledge and are highly skilled in many languages.

Through strong links with our purchasing, planning and engineering departments they ensure that the ordering process runs as smoothly as possible.

SALES ADVISORS / ENGINEERS / CONSULTANTS / AGENTS

Each member of the Original Ltd team has a wide range of experience and depth of knowledge. Customers are able to benefit from clear guidance and technical advice in product selection, fast quotations and a professional, personal service from start to finish.

FIELD ENGINEERS

Original Ltd has a national network of fully qualified field engineers who provide on-site maintenance and repair services for the Original VR70 system.

In addition the Original Ltd field engineers carry out annual servicing on the Original VR70 system. Regular servicing is important - it is designed to help keep equipment working correctly and delivering best operational performance for maximum investment value.

Full UK coverage

Response time – best endeavours within 2 working days

Engineers fully trained to work on the Original VR70.

Engineers receive regular updates on latest product and safety standards